METRO Bicycles offers free shipping to customers who reside in the contiguous United States. This means that if you live in any of the 48 contiguous states, you can enjoy free shipping on all orders.
For customers who reside in Alaska and Hawaii, we offer a $99 flat rate fee for shipping. This rate applies to all bicycles except for the Duetto tandem, which we cannot ship outside of the contiguous united states.
We understand that receiving your order in a timely manner is important to you. Therefore, we will process your order within 24 to 48 hours of receipt. After your order has been processed, you will receive a confirmation email with a tracking number that you can use to track your shipment.
The estimated delivery time for orders shipped to the contiguous United States is between 5 to 10 business days. Orders shipped to Alaska, and Hawaii may take longer to arrive. Please allow 7 to 14 business days for delivery to these locations.
If you need expedited shipping, please contact our customer service team. We will do our best to accommodate your request and provide you with a quote for expedited shipping.
Please note that we do not ship internationally at this time. We apologize for any inconvenience this may cause.
Thank you for choosing METRO Bicycles as your preferred brand. We appreciate your business and are committed to providing you with exceptional service.