FREQUENTLY ASKED QUESTIONS
How long will my bike take to ship?
After your order is placed, our team sends your order information to one of our warehouses. After that, the warehouse fulfills your order and ships your bike to your door. It normally takes between 5-10 business days to receive your bike after you place your order.
How easy is this bike to assemble?
Most are very easy to assemble and require only around 20 minutes of your time! Each bike contains a manual that details the steps necessary for assembly. We do encourage you to bring your bike to your local bike shop for professional assembly regardless, so you get the best possibly riding experience!
What is your return policy?
You can return your bike up to 10 days after receiving it for any reason, no charge. You must have the original packaging in order for us to ship it back to our warehouse.
How do I know the bike will fit me?
Easy! Pay attention to the size option when you choose a bike. The correct height range will be listed next to the size (small, medium, large & extra large).
Alternatively, you can scroll to the bottom of this page for detailed sizing information.